Employment (National Office)

Manager of IMA Support Services

ASAP- ongoing
Minneapolis, MN

The EFCA national office is seeking a full-time Manager of IMA Support Services to provide leadership for administrative staff and executive support for Missionary Personnel leadership and to serve Missionary staff in several necessary steps and functions.


  • Act as primary point of contact for EFCA ReachGlobal at the national office, including triaging/responding to emails and calls, notarize visa/travel letters, participation at the bi-annual EFCA leadership conference (involves travel), and participation in the annual ReachGlobal leadership gathering
  • Serve as record keeping point person for EFCA ReachGlobal, including database management, maintenance of records, reporting, and creation and revision of operation procedures and forms
  • Provide support, accountability, and direction for administrative team members including monthly check-ins, annual reviews, participation in hiring processes, updating job descriptions, and encouraging professional development
  • Provide executive assistant support for Executive Director of IMA Personnel
  • Participate on various committees and in team meetings as requested and take/distribute notes and tracking of action items
  • Responsible for overseeing the budget process for Personnel team – prompting, gathering, and tracking financial information on behalf of Executive Director of IMA Personnel
  • Administrative oversight of several IMA Operations/IMA Personnel functions, such as scheduling meetings, communications, Totalization agreements (Social Security compliance), Disaster Recovery Committee, etc.

Skills and Education Requirements

  • Alignment with the mission and values of the EFCA.
  • Minimum of 4-5 years of administrative assistant experience
  • College degree preferred
  • Strong strategic and advance planning abilities
  • Capacity to recognize problems and propose solutions
  • Demonstrated relational care for others while still being able to complete tasks – exudes a caring countenance and presence
  • Leadership/supervisory experience – ability to support and encourage others in their work and hold them accountable for their work responsibilities
  • Proficiency in Word, Excel, and Raiser’s Edge, potentially some previous experience with Cvent or other online event planning and management software
  • Ability to prioritize and handle multiple tasks in an organized and efficient manner
  • Discretion while working with sensitive or confidential information
  • Ability to spend more than 80% of work time seated, using a keyboard and looking at a computer screen

NOTE: Candidates must submit a detailed cover letter to be considered for this position.

Apply here!

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